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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_get_product

Fetch product details by ID from Autotask PSA to quickly retrieve specific product information.

Instructions

Get a specific product by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
productIdYesThe product ID to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden of behavioral disclosure, but it only states 'Get' which implies a read operation. It does not mention idempotency, side effects, authentication needs, or rate limits. The minimal information is insufficient for a tool with no annotation support.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence that efficiently conveys purpose. While it is concise, it lacks any structural embellishment such as examples or notes, but for a simple tool this is acceptable.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has only one parameter and no output schema, the description is minimally complete—it states what the tool retrieves. However, it does not clarify return format or behavior when the product is not found, which would be helpful for an agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with one parameter having a description. The tool description adds no additional meaning beyond what the schema already provides. Baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get a specific product by ID' uses a specific verb ('Get') and resource ('product'), clearly distinguishing it from sibling tools like 'autotask_search_products' which searches for products. It explicitly states the operation and object.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as 'autotask_search_products'. The description does not mention context, prerequisites, or exclusions, leaving the agent to infer usage from the tool name alone.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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