Multi-Source Documentation MCP Server

--- category: general scraped_at: '2025-11-12T14:08:14.526889' title: Integrations url: /docs/integrations --- # Integrations Supercharge your agent's capabilities with integrations to external apps and tools. Voiceflow supports native integrations with a wide range of tools—enabling your agent to take real-time action using external services like CRMs, support systems, databases, and automation platforms. These integrations are configured directly within the Agent Step and are triggered dynamically during a conversation. This makes your assistant not only conversational but operational—capable of resolving support tickets, sending emails, retrieving user data, and much more.  ## Available Tools & Use Cases Below are the currently supported tools: ### Zendesk * Add ticket comment * Create ticket * Find group * Find latest comment * Find ticket(s) * Find user * Update organization * Update ticket ### Salesforce * Add comment to a case * Create case * Create contact * Create lead * Update case * Update contact * Update Salesforce lead ### Google Sheets * Add to sheet * Create new spreadsheet * Get rows * Get sheet * Update sheet ### Gmail * Send email ### Airtable * Create records * Delete records * Get record * List records * Update records ### Make (formerly Integromat) * Run scenario ### Twilio * Send SMS ### Hubspot * Create contact * Create lead * Create ticket Updated about 2 months ago --- [Carousels tool](/docs/carousels-tool)[Airtable](/docs/airtable) Ask AI * [Table of Contents](#) * + [Available Tools & Use Cases](#available-tools--use-cases) + - [Zendesk](#zendesk) - [Salesforce](#salesforce) - [Google Sheets](#google-sheets) - [Gmail](#gmail) - [Airtable](#airtable) - [Make (formerly Integromat)](#make-formerly-integromat) - [Twilio](#twilio) - [Hubspot](#hubspot)