List Request Forms
list_request_formsLists active customer-facing Zendesk Help Center request forms, returning each form's name, ID, and default status so users can choose the right request type before submitting.
Instructions
List the kinds of request you can submit to this Zendesk — the forms a customer picks between on the Help Center, such as "Report a bug" or "Feature request". Returns each form's customer-facing name, its numeric id, and which one is the account default. Call this first when opening a request so the user chooses the right kind, then get_request_form to learn what that form asks for. Only forms that are active and visible to end users are listed; an account with a single form returns just that one. This is the end-user view: agents picking a form for someone else want list_ticket_fields and create_ticket instead.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||