Get Linked Incidents
get_linked_incidentsRetrieve incident tickets linked to a Zendesk problem ticket to assess its impact before resolution.
Instructions
Get all incident tickets linked to a problem ticket. Returns the list of incidents that reference the given problem (Zendesk problem/incident relationship); useful to gauge a problem's blast radius before resolving it.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| problem_id | Yes | Problem ticket ID — the numeric id of the ticket of type "problem" whose linked incidents to list. Obtain it from search_tickets or list_tickets. |