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fruggr

Zendesk MCP Server by Fruggr

List Help Center Sections

list_sections
Read-onlyIdempotent

Retrieve sections from Zendesk Help Center, filtered by category ID and locale to get targeted content.

Instructions

List sections, optionally filtered by category ID and locale.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
category_idNo
localeNo
page_sizeNo
cursorNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true, destructiveHint=false, idempotentHint=true, openWorldHint=true. The description adds optional filter context but no further behavioral traits (e.g., pagination behavior, default ordering).

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single concise sentence with no redundancy or filler. Efficiently conveys the core purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a list operation with no output schema, the description covers filtering but omits pagination details (cursor, page_size) and default behavior (e.g., returns all sections?). Suitable for a simple list but not fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%. The description only mentions category_id and locale, omitting page_size and cursor which are present in the schema. No parameter value constraints or examples are provided.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists sections with optional filtering by category_id and locale. It is a specific verb+resource, but does not distinguish from sibling list tools like list_categories or list_articles.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives (e.g., list_categories). The description only hints at optional filters without context on when filtering is appropriate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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