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fruggr

Zendesk MCP Server by Fruggr

List Article Labels

list_labels
Read-onlyIdempotent

Retrieve all article labels to enhance Help Center search ranking. Labels are hidden from end users.

Instructions

List all article labels. Labels improve Help Center search ranking and are not visible to end users.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate read-only, non-destructive, idempotent behavior. Description adds value by explaining labels are not visible to end users and improve search ranking, providing additional behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences only: first states the action, second adds relevant context. No unnecessary words, front-loaded with purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Tool has no parameters and no output schema. Description fully explains what the tool does and adds valuable context about label usage. Complete for the tool's complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters exist; schema coverage is 100%. The description does not need to add parameter detail. It correctly implies no inputs are required.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it lists all article labels, with specific verb and resource. It also distinguishes from other list tools by providing context about labels' function and visibility.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool versus alternatives. The context hints at use for search ranking, but there is no mention of alternative tools or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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