Archive Help Center Article
archive_articleSoft-delete a Help Center article and its translations so end users no longer see them, while keeping it restorable from the Guide admin UI. Requires confirm flag to prevent accidental removal.
Instructions
Archive (soft-delete) a Help Center article: it is removed from the Help Center but can be restored from the Guide admin UI. Returns a confirmation message; the article and all its translations become invisible to end users. This is the only removal the Zendesk API offers — permanent deletion is not available via the API (do it from the Guide admin UI). To only hide an article temporarily while keeping it in the knowledge base, use update_article with draft: true (unpublish) instead. Guarded by a required confirm flag.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| confirm | Yes | Explicit safety guard: must be set to true to archive the article. Any other value refuses the operation without calling Zendesk. | |
| article_id | Yes | Article ID — the numeric id of the Help Center article. Obtain it from list_articles or search_articles. |