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Zendesk MCP Server by Fruggr

List Permission Groups

list_permission_groups
Read-onlyIdempotent

Retrieve all Guide permission groups to find the permission_group_id required when creating articles.

Instructions

List all Guide permission groups. Use this to find the permission_group_id required when creating articles.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Schema Changelog

Changes observed during successful MCP inspections.

  1. Changed1 schema field changedv2.24.0
    • changedInput schema / $schema
      Previous value: -"http://json-schema.org/draft-07/schema#"New value: +"https://json-schema.org/draft/2020-12/schema"
  2. Addedv2.15.0
  3. Removedv2.14.0
  4. Changed1 schema field changedv2.3.1
    • addedInput schema / additionalProperties
      Added value: +false
  5. First observedv1.7.0

TDQS

A3.9/5.0
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The annotations already declare readOnlyHint, idempotentHint, openWorldHint, and destructiveHint=false, so the safety profile is covered. The description adds the use case but does not disclose return format, pagination, or any behavior beyond what annotations provide.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences with no wasted words. The purpose is front-loaded and the usage guidance follows directly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple no-parameter read-only list tool with rich annotations, the description is mostly sufficient: it states what is returned and why to call it. It could optionally mention the shape of returned records, but no output schema exists and the omission is minor.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool takes no parameters, and the empty schema confirms this. Per the rubric, a zero-parameter tool has a baseline of 4 when schema coverage is complete.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb and resource: 'List all Guide permission groups.' It is clear what the tool does, though it does not explicitly contrast itself with sibling list tools such as list_labels or list_content_tags.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

It gives a concrete usage context: 'Use this to find the permission_group_id required when creating articles.' That tells the agent when the tool is useful, but it does not mention exclusions or alternative tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.