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fruggr

Zendesk MCP Server by Fruggr

by fruggr

List Permission Groups

list_permission_groups
Read-onlyIdempotent

Retrieve all Guide permission groups to obtain the permission_group_id required when creating articles.

Instructions

List all Guide permission groups. Use this to find the permission_group_id required when creating articles.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate readOnly, openWorld, idempotent, non-destructive. Description adds that it lists 'all' groups and returns permission_group_id, which is helpful context. No contradictions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences, no waste. Front-loaded with purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Complete for a parameterless list tool with good annotations. Output usage is specified.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters; schema coverage 100%. Description adds no parameter info but none needed. Baseline applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists all Guide permission groups and connects it to the use case of finding permission_group_id for creating articles. This distinguishes it from sibling list tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly states when to use: to find permission_group_id for article creation. No exclusion criteria needed for such a simple tool.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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