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Zendesk MCP Server by Fruggr

List Zendesk Organizations

list_organizations
Read-onlyIdempotent

Retrieve a paginated list of all organizations from Zendesk Support. Use page_size and cursor to navigate through large datasets.

Instructions

List all organizations with pagination.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
page_sizeNo
cursorNo
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnlyHint=true and destructiveHint=false, so the safety profile is known. The description adds minimal extra behavioral context, only mentioning pagination, which is already implied by the cursor parameter.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loaded, but it sacrifices necessary detail. It is concise but incomplete, missing parameter explanations and usage context.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's complexity (list with pagination, no output schema) and the presence of annotations, the description is too minimal. It lacks explanation of pagination mechanics, return format, or any limitations beyond schema constraints.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, and the description does not explain the parameters (page_size, cursor). It mentions pagination but fails to describe how the parameters work or their purpose, leaving the agent without necessary guidance.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'List all organizations with pagination.' It uses a specific verb ('list') and resource ('organizations'), and adds pagination detail, distinguishing it from sibling list tools like list_articles or list_tickets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidelines are provided on when to use this tool versus alternatives. It merely states the function without mentioning prerequisites, exclusions, or when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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