Get Zendesk Ticket
get_ticketFetch a Zendesk ticket by ID with optional comments. Get subject, status, priority, assignee, tags, and description.
Instructions
Retrieve a Zendesk ticket by ID, including its comments if requested. Returns ticket details (subject, status, priority, assignee, tags, description) and optionally all comments/internal notes.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticket_id | Yes | Ticket ID | |
| include_comments | No | Include ticket comments |