Update Help Center Article
update_articleUpdate Zendesk article metadata including draft status, labels, visibility, section, and sort position without modifying title or body.
Instructions
Update article metadata only (draft, promoted, labels, tags, visibility, section, sort position, etc.). Does NOT update content (title, body) — use update_article_translation for that.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| draft | No | ||
| position | No | Sort position within the section (manual ordering only; 0 = first/top). New articles default to position 0. To move an article to the END of its section, set this to one more than the highest current position: read the highest position P from list_articles with sort_by="position", sort_order="desc", then set position = P + 1. | |
| promoted | No | ||
| author_id | No | Author user ID | |
| article_id | Yes | ||
| section_id | No | ||
| label_names | No | Label names for search ranking | |
| content_tag_ids | No | Content tag IDs | |
| user_segment_id | No | User segment ID for visibility | |
| permission_group_id | No | Permission group ID |