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Zendesk MCP Server by Fruggr

Get Zendesk User

get_user
Read-onlyIdempotent

Retrieve a Zendesk user by their unique user ID. Returns user details for support operations.

Instructions

Retrieve a user by ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
user_idYesUser ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already provide readOnlyHint, destructiveHint, idempotentHint, and openWorldHint. The description adds no behavioral context beyond what is already declared, such as performance considerations or error handling.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no unnecessary words, perfectly sized for a simple retrieval operation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (one parameter, no output schema), the description is largely complete. It could be improved by noting that the return value is the user object, but this is implied.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with user_id described as 'User ID'. The description adds no additional meaning beyond the schema, meeting the baseline expectation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (retrieve), resource (user), and method (by ID), effectively distinguishing it from siblings like get_current_user and search_users.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies use when you have a user ID but does not explicitly state when not to use it or mention alternative tools like search_users for lookup by other criteria.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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