Get Request Form
get_request_formReads a Zendesk request form’s fields in portal order, including labels, required status, dropdown values, and conditional rules, so users can answer each question before submitting.
Instructions
Read what one request form actually asks for, so the user can be walked through it question by question. Returns the fields on that form in the order the portal shows them, each with its customer-facing label, whether it is required, and for dropdowns the exact values Zendesk accepts — plus any conditional rules ("if Type is Bug, Version becomes required"). Joins the form definition with the field definitions, because the form itself carries only field ids. Use it after list_request_forms and before create_request; omit form_id to describe the account default form. Conditional fields are reported as rules rather than resolved, since which ones apply depends on answers not yet given.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| form_id | No | Form id whose questions to read, as returned by list_request_forms. Omit to describe the account default form. |