autotask_update_service_call
Modify an existing service call by updating its status, description, time entries, or marking it as complete in Autotask PSA.
Instructions
Update an existing service call. Use this to change status, times, or description. To complete/close a service call, set complete: true or update the status.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| serviceCallId | Yes | The service call ID to update | |
| description | No | Updated description | |
| status | No | Updated status picklist ID | |
| startDateTime | No | Updated start date/time (ISO 8601 format) | |
| endDateTime | No | Updated end date/time (ISO 8601 format) | |
| complete | No | Set to true to mark the service call as complete/closed |