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TICnine

Autotask MCP Server

autotask_delete_service_call

Delete a service call by its ID to remove outdated or incorrect entries from the Autotask PSA system.

Instructions

Delete a service call by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallIdYesThe service call ID to delete
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It states the tool deletes, implying a destructive mutation, but doesn't disclose critical behavioral traits like whether deletion is permanent, requires specific permissions, has side effects (e.g., cascading deletions), or returns confirmation. For a destructive tool with zero annotation coverage, this is a significant gap.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with zero waste. It's front-loaded with the core action and resource, making it easy to parse quickly. Every word earns its place without redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given this is a destructive mutation tool with no annotations and no output schema, the description is incomplete. It lacks information on behavioral context (e.g., permanence, permissions), output format, or error handling. The high schema coverage helps with parameters, but overall context is inadequate for safe and effective use.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with the parameter 'serviceCallId' fully documented in the schema. The description adds no additional parameter semantics beyond implying the ID is used for deletion. Baseline 3 is appropriate when the schema does the heavy lifting, though no extra value is added.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb ('Delete') and resource ('a service call by ID'), making the purpose specific and unambiguous. However, it doesn't explicitly differentiate from sibling delete tools like 'autotask_delete_service_call_ticket' or 'autotask_delete_quote_item', which would require mentioning it deletes service calls specifically rather than other entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention prerequisites (e.g., needing a valid service call ID), consequences of deletion, or when to choose this over other delete tools in the sibling list. Usage is implied but not explicitly stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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