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TICnine

Autotask MCP Server

autotask_create_task

Create new tasks in Autotask PSA by specifying project, title, status, and optional details like assignments and timelines for project tracking.

Instructions

Create a new task in Autotask

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
projectIDYesProject ID for the task
titleYesTask title
descriptionNoTask description
statusYesTask status (1=New, 2=In Progress, 5=Complete)
assignedResourceIDNoAssigned resource ID
estimatedHoursNoEstimated hours for the task
taskTypeNoTask type (1=FixedWork, 2=FixedDuration). Defaults to 1.
startDateTimeNoTask start date/time (ISO format)
endDateTimeNoTask end date/time (ISO format)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden of behavioral disclosure. While 'Create' implies a write operation, the description doesn't mention authentication requirements, permission levels, whether the creation is idempotent, what happens on success/failure, or any rate limits. For a mutation tool with zero annotation coverage, this is a significant gap in behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that states the core purpose without any wasted words. It's appropriately sized and front-loaded with the essential information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with 9 parameters, no annotations, and no output schema, the description is insufficient. It doesn't explain what happens after creation (e.g., returns a task ID), error conditions, or how this tool relates to other task management tools in the sibling list (like autotask_search_tasks). The 100% schema coverage helps with parameters but doesn't compensate for the lack of behavioral and contextual information.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with all 9 parameters well-documented in the schema itself (including descriptions, types, required fields, and default values). The description adds no parameter information beyond what's in the schema, so it meets the baseline of 3 when the schema does the heavy lifting.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Create') and resource ('new task in Autotask'), making the purpose immediately understandable. However, it doesn't differentiate this tool from its many sibling 'create' tools (e.g., autotask_create_company, autotask_create_contact) beyond specifying it's for tasks rather than other Autotask entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. With many sibling tools for creating different Autotask entities (tasks, companies, contacts, etc.), there's no indication of when a task is appropriate versus other record types, nor any prerequisites or contextual constraints mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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