Retrieve specific ticket charge details by ID for billing review and cost tracking in Autotask PSA operations.
Get a specific ticket charge by ID
| Name | Required | Description | Default |
|---|---|---|---|
| chargeId | Yes | The ticket charge ID to retrieve |
Changes observed during successful MCP inspections.
v2.18.0Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided, so description carries full burden. It only states 'Get', implying read-only, but no details on permissions, side effects, or output format. Minimal behavioral disclosure.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single concise sentence with no extraneous content. Front-loaded with essential action.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given one simple parameter and no output schema, description is adequate but does not explain what a ticket charge is or what the return value looks like. Could be more helpful.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema coverage is 100% (chargeId described). Description adds no extra meaning beyond schema, so baseline 3 applies.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Description is specific: 'Get a specific ticket charge by ID' clearly states verb (Get), resource (ticket charge), and scope (by ID), distinguishing it from search/list/sibling tools.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this vs sibling tools like 'search_ticket_charges' or 'create/update/delete'. Agent must infer usage from name alone.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.