Skip to main content
Glama
TICnine

Autotask MCP Server

autotask_search_ticket_checklist_items

Retrieve all checklist items and their completion status for a specific Autotask ticket to track task progress and ensure thorough ticket resolution.

Instructions

List all checklist items on a ticket, including their completion status. Checklist items are a sub-resource of a ticket and cannot be queried without a ticket ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID whose checklist items should be listed
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It correctly indicates this is a read operation ('List') and specifies the dependency on ticket ID. However, it doesn't mention pagination behavior, rate limits, authentication requirements, or what happens with invalid ticket IDs.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is perfectly concise with two sentences that each serve a clear purpose: the first states what the tool does, and the second provides important usage constraints. There's no wasted language or redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple read operation with one parameter and no output schema, the description covers the basics adequately. However, without annotations or output schema, it could benefit from more information about return format, error conditions, or what 'completion status' entails specifically.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already fully documents the single required parameter. The description adds minimal value beyond the schema by reinforcing that checklist items 'cannot be queried without a ticket ID,' but doesn't provide additional context about parameter format, constraints, or examples.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the specific action ('List all checklist items'), the resource ('on a ticket'), and includes completion status information. It distinguishes this tool from sibling tools like 'autotask_search_tickets' by focusing specifically on checklist items as a sub-resource of tickets.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context about when to use this tool ('cannot be queried without a ticket ID'), establishing it as dependent on having a specific ticket. However, it doesn't explicitly mention when NOT to use it or name alternative tools for related operations.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/TICnine/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server