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TICnine

Autotask MCP Server

autotask_get_project_note

Retrieve a specific project note by providing the project ID and note ID for detailed project tracking and documentation in Autotask PSA.

Instructions

Get a specific project note by project ID and note ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
projectIdYesThe project ID
noteIdYesThe note ID to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries the full burden. It states this is a 'Get' operation, implying read-only behavior, but doesn't disclose any behavioral traits such as authentication requirements, error handling (e.g., what happens if IDs are invalid), rate limits, or the format of the returned note. This leaves significant gaps for a tool with no annotation coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that directly states the tool's purpose without any unnecessary words. It's front-loaded with the core action and resources, making it easy to parse quickly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the lack of annotations and output schema, the description is incomplete. It doesn't explain what the tool returns (e.g., note content, metadata), error conditions, or behavioral constraints. For a retrieval tool with no structured output information, this leaves the agent without crucial context for proper invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, with both parameters clearly documented in the schema. The description adds no additional meaning beyond what's in the schema (e.g., it doesn't explain the relationship between projectId and noteId or provide examples). Since the schema does the heavy lifting, the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get') and resource ('a specific project note'), specifying it requires both project ID and note ID. However, it doesn't explicitly differentiate from sibling tools like 'autotask_get_company_note' or 'autotask_get_ticket_note' which retrieve different types of notes, though the 'project' prefix in the tool name provides some implicit distinction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. For example, it doesn't mention when to use this versus 'autotask_search_project_notes' (which likely retrieves multiple notes) or other note retrieval tools, nor does it specify prerequisites like needing existing project and note IDs.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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