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TICnine

Autotask MCP Server

autotask_delete_service_call_ticket

Remove a ticket association from a service call by specifying the service call ticket record ID to delete the connection.

Instructions

Remove a ticket association from a service call by the service call ticket record ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdYesThe service call ticket record ID to delete
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It states the tool performs a deletion ('Remove'), implying a destructive mutation, but fails to disclose critical traits such as whether the action is reversible, what permissions are required, if it affects related data, or what happens on success/failure. This is a significant gap for a mutation tool with zero annotation coverage.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that front-loads the core action ('Remove a ticket association from a service call') without any wasted words. It is appropriately sized for a tool with one parameter and clear purpose, making it easy to parse quickly.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's complexity as a deletion operation with no annotations and no output schema, the description is insufficient. It lacks details on behavioral traits (e.g., irreversibility, side effects), usage context, and expected outcomes. For a mutation tool, this leaves the agent with incomplete information to invoke it correctly and safely.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema description coverage is 100%, with the parameter 'serviceCallTicketId' fully documented in the schema. The description adds no additional meaning beyond what the schema provides, such as format examples or constraints. According to the rules, when schema coverage is high (>80%), the baseline score is 3 even without param info in the description.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the specific action ('Remove a ticket association from a service call') and the resource ('by the service call ticket record ID'), distinguishing it from sibling tools like autotask_delete_service_call (which deletes the entire service call) or autotask_delete_service_call_ticket_resource (which removes a resource association). It uses precise terminology that matches the tool's name and schema.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, such as autotask_delete_service_call or autotask_delete_ticket_charge, nor does it mention prerequisites like needing an existing service call ticket record ID. It lacks explicit when/when-not instructions or references to sibling tools, leaving usage context unclear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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