autotask_get_ticket_attachment
Retrieve specific ticket attachments from Autotask PSA using ticket ID and attachment ID. Access files directly for MSP operations and support workflows.
Instructions
Get a specific ticket attachment by ticket ID and attachment ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketId | Yes | The ticket ID | |
| attachmentId | Yes | The attachment ID to retrieve | |
| includeData | No | Whether to include base64 encoded file data (default: false) |