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TICnine

Autotask MCP Server

autotask_search_service_call_ticket_resources

Search for technician assignments on service call tickets by ticket ID or resource ID to manage team allocations and track work distribution.

Instructions

Search for resource (technician) assignments on service call tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdNoFilter by service call ticket ID
resourceIdNoFilter by resource (technician) ID
pageSizeNoNumber of results to return (default: 25)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden for behavioral disclosure. It states this is a search operation but doesn't describe what kind of search (exact match, partial, etc.), whether it's paginated, what authentication is required, rate limits, or what the return format looks like. 'Search' implies read-only, but this isn't explicitly stated.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence that gets straight to the point with no wasted words. It's appropriately sized for a search tool with good schema documentation.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a search tool with 3 parameters and no annotations or output schema, the description is insufficient. It doesn't explain the search behavior (filtering logic), result format, pagination, or how parameters interact. With no output schema, the description should ideally indicate what information is returned.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all three parameters with clear descriptions. The description doesn't add any additional parameter context beyond what's in the schema, such as explaining relationships between parameters or providing examples of valid values.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Search for') and target ('resource assignments on service call tickets'), providing a specific verb+resource combination. However, it doesn't explicitly differentiate from sibling search tools like 'autotask_search_resources' or 'autotask_search_service_call_tickets', which would require a 5.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. With many sibling search tools available (like autotask_search_resources, autotask_search_service_call_tickets), there's no indication of what makes this specific search distinct or when it's the appropriate choice.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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