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TICnine

Autotask MCP Server

autotask_update_company

Update company details in Autotask PSA by modifying name, contact information, address, and active status using the company ID.

Instructions

Update an existing company in Autotask

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesCompany ID to update
companyNameNoCompany name
phoneNoCompany phone number
address1NoCompany address line 1
cityNoCompany city
stateNoCompany state/province
postalCodeNoCompany postal/ZIP code
isActiveNoWhether the company is active
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of behavioral disclosure. It states this is an update operation, implying mutation, but fails to mention critical details such as required permissions, whether changes are reversible, rate limits, or what the response looks like (especially since there's no output schema). This leaves significant gaps for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, efficient sentence with no wasted words. It's front-loaded with the core action and resource, making it easy to parse quickly. Every word contributes directly to stating the tool's purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity of a mutation tool with no annotations and no output schema, the description is insufficient. It lacks details on behavioral traits (e.g., side effects, error handling), usage context, and output expectations, leaving the agent under-informed for safe and effective tool invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema description coverage is 100%, with all 8 parameters well-documented in the input schema. The description adds no additional parameter information beyond implying an 'id' is needed for updating, which is already covered by the schema. This meets the baseline score of 3 for high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Update') and resource ('an existing company in Autotask'), making the purpose unambiguous. However, it doesn't differentiate from sibling tools like 'autotask_update_company_site_configuration' or 'autotask_update_project', which would require specifying what distinguishes updating a company from other update operations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives. It doesn't mention prerequisites (e.g., needing an existing company ID), exclusions (e.g., what cannot be updated), or comparisons to siblings like 'autotask_create_company' or 'autotask_search_companies', leaving the agent without contextual usage cues.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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