Skip to main content
Glama
SShadowS

Zendesk MCP Server

by SShadowS

get_view

Retrieve a view's definition by numeric ID to examine its filter conditions, title, and metadata, enabling understanding of how an agent's dashboard is built.

Instructions

Fetch one view's definition by numeric ID, returning the filter conditions, title, and metadata. Useful for understanding how an agent's existing dashboard is built.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesView ID
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It describes what is returned but does not mention authentication, rate limits, or side effects. For a simple read operation, the description is adequate but not comprehensive.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences with no wasted words. The description is front-loaded with the action and result, earning its space.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given low complexity (1 parameter, no output schema, no nested objects), the description provides sufficient context. It explains the return value and a use case, making it complete for an agent to understand when to use this tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with the 'id' parameter described as 'View ID'. The description adds no additional semantic detail beyond what is already in the schema, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the verb 'fetch', the resource 'view definition', and the returned data (filter conditions, title, metadata). It also provides a use case, distinguishing it from sibling tools like list_views.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for understanding a specific view's details, but does not explicitly specify when not to use it or mention alternatives like list_views.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/SShadowS/zendesk-mcp-server'

If you have feedback or need assistance with the MCP directory API, please join our Discord server