analyze_ticket_images
Downloads and analyzes ticket images, including attachments and inline images, using AI to extract information. Supports scoping to specific comments or attachments.
Instructions
Download and analyze images from a ticket using AI vision with comprehensive analysis. Includes both file attachments and inline images embedded in comment bodies. Optionally scope to a single comment/post via comment_id, or to specific images via attachment_ids (discover ids with get_ticket_attachments).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID | |
| comment_id | No | Only analyze images from this comment/post. Get IDs via get_ticket_comments or get_ticket_attachments. | |
| max_tokens | No | Maximum tokens for response (default: 8192, max: 16000) | |
| attachment_ids | No | Only analyze these specific image ids. File attachment ids are numbers; inline image ids look like 'inline_<commentId>_<index>'. Discover ids via get_ticket_attachments. | |
| include_inline | No | Include inline images from comment HTML bodies (default: true) | |
| analysis_prompt | No | Custom analysis prompt (default: general image description) |