Skip to main content
Glama
SShadowS

Zendesk MCP Server

by SShadowS

delete_organization

Delete an organization from Zendesk, unlinking associated users without deleting them.

Instructions

Delete an organization. Associated users are not deleted but are unlinked from the org.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesOrganization ID to delete
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Discloses that users are not deleted but unlinked, which is a key behavioral trait. However, with no annotations, the description fails to cover other behaviors like reversibility, error cases, or authorization needs.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences delivering purpose and a critical side effect with no redundant information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Adequate for a simple delete tool with one parameter, but lacks information on return values, error handling, or whether the delete is irreversible.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers 100% of parameters, describing 'id' as 'Organization ID to delete'. The description adds no further detail about the parameter type, format, or constraints.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states it deletes an organization, distinguishing it from create/get/update siblings. The added detail about users being unlinked is a specific verb+resource statement.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs others (e.g., delete_user). Missing prerequisites like ownership or conditions for deletion.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/SShadowS/zendesk-mcp-server'

If you have feedback or need assistance with the MCP directory API, please join our Discord server