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SShadowS

Zendesk MCP Server

by SShadowS

delete_view

Remove an existing view from Zendesk without affecting ticket data.

Instructions

Delete a saved view. Tickets are unaffected.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesView ID to delete
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description discloses a key behavioral trait: tickets are unaffected by view deletion. This is sufficient for a simple deletion tool, but could mention if deletion is irreversible or requires permissions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two short sentences with no redundant text. Every word adds value, making it highly concise.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple tool with one parameter and no output schema, the description is adequately complete, covering purpose and the critical behavioral note about tickets. Could be enhanced with permission or reversibility details.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% and the description merely repeats the schema's parameter description ('View ID to delete'), adding no new semantic meaning.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool deletes a saved view and explicitly notes that tickets are unaffected, distinguishing it from sibling delete tools like delete_ticket.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies when to use this tool (to delete a view without affecting tickets) and indirectly guides away from alternatives, but lacks explicit when-not or prerequisite information.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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