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Zendesk MCP Server

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    Deploy Server
    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    A3.5/5.0

    Scored across 55 tools

    Disambiguation4/5

    Tools are organized by resource (groups, organizations, tickets, users, macros, views, automations, triggers, articles) and each has a clear responsibility. The only mild overlaps are list_tickets vs search and the three document-analysis tools (analyze_ticket_documents, get_document_summary, analyze_ticket_images), but descriptions clarify when to use which.

    Naming Consistency4/5

    The vast majority follow a consistent verb_noun pattern (create_organization, update_ticket, delete_macro, list_views). A few exceptions like add_ticket_comment, support_info, get_talk_stats, list_chats, and get_document_summary deviate slightly but are still intuitive and readable.

    Tool Count2/5

    55 tools is far above the 25-tool threshold and spans Support, Help Center, Talk, Chat, and AI-analysis features. While each tool has a purpose, the surface is large enough that agents will spend significant effort just discovering and selecting the right tool.

    Completeness3/5

    Core CRUD is covered for tickets, users, organizations, groups, macros, views, automations, triggers, and articles, plus search and AI analysis. Gaps exist: group memberships are explicitly not exposed, article sections cannot be listed/created, execute_view is missing, and there are no tools for satisfaction ratings or ticket metrics.

    Maintenance

    ActivitySlowing
    ResponsivenessUnresponsive

    Resources