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SShadowS

Zendesk MCP Server

by SShadowS

delete_macro

Remove a macro from Zendesk by its ID. Previously modified tickets remain unchanged.

Instructions

Delete a macro. Tickets previously modified by it are unaffected.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesMacro ID to delete
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Discloses that tickets previously modified by the macro are unaffected, providing important behavioral context beyond the deletion action. No annotations provided, so description carries full burden.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, concise and front-loaded with the action, followed by a critical behavioral note. No unnecessary words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple delete tool with one parameter and no output schema, the description covers the action and its side effects completely.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the parameter 'id' is described in the schema. Description adds no additional meaning beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description states 'Delete a macro' with specific verb and resource, and adds a crucial behavioral note about tickets being unaffected, clearly distinguishing it from other delete tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implied usage for deleting a macro, but no explicit guidance on when to use versus alternatives or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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