delete_ticket
Remove a ticket from Zendesk using its unique ID. Permanently delete unwanted or resolved tickets.
Instructions
Delete a ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID to delete |
Remove a ticket from Zendesk using its unique ID. Permanently delete unwanted or resolved tickets.
Delete a ticket
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID to delete |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No description of behavioral traits beyond the action. For a destructive operation, details on irreversibility, permissions, or side effects are missing. No annotations are provided to compensate.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is extremely concise (three words) with no unnecessary information. For a simple delete tool, this minimal structure is appropriate.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the simplicity of the tool (one parameter, no output schema), the description is minimally adequate. However, it lacks context on return values or success/failure indicators.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema coverage is 100%, and the parameter description is adequate. The description adds no extra meaning beyond the schema, but the baseline for high coverage is 3.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states 'Delete a ticket', providing a specific verb and resource. It distinguishes from siblings like create, update, and read operations.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool versus alternatives. While the purpose is clear, there is no discussion of prerequisites, consequences, or exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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