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advenimus

SyncroMSP MCP Server

admin_list_ticket_forms

Lists all ticket forms configured in SyncroMSP, enabling administrators to view and manage forms used for new ticket creation.

Instructions

List new ticket forms

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden. It indicates a read operation ('List') but does not disclose what 'new' means, return format, or potential side effects. Minimal behavioral detail.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very short (one phrase). It is concise but lacks structure; every word earns its place, but the brevity sacrifices completeness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, no annotations, and zero parameters, the description should provide more context about the list (e.g., what fields are returned, pagination, filtering). It is incomplete for a list tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

There are no parameters, so schema coverage is 100%. The description adds no parameter-specific meaning, which is acceptable due to no parameters. However, it does not elaborate on the meaning of 'new' in the output context.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'List new ticket forms' clearly states the action (list) and resource (ticket forms). The word 'new' introduces slight ambiguity but does not obscure the core purpose. Among siblings like admin_get_ticket_form and admin_process_ticket_form, listing is distinct.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. There is no mention of context, prerequisites, or exclusions, leaving the agent to infer usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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