tickets_add_line_item
Add a product or service charge to a ticket, specifying name, description, cost, retail price, and quantity. Requires ticket ID and line item details.
Instructions
Add a line item (product/service charge) to a ticket. Note: name and description are REQUIRED even when using product_id (unlike invoices/estimates which auto-fill from catalog).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID | |
| name | No | Line item name | |
| description | No | Line item description | |
| quantity | No | Quantity | |
| price_cost | No | Cost price | |
| price_retail | No | Retail price | |
| product_id | No | Product ID from inventory | |
| upc_code | No | UPC code | |
| taxable | No | Whether item is taxable |