tickets_list
Retrieve a paginated list of tickets filtered by customer, status, date, or other criteria.
Instructions
List tickets with optional filters. Returns paginated results.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| customer_id | No | Filter by customer ID | |
| contact_id | No | Filter by contact ID | |
| number | No | Filter by ticket number | |
| status | No | Filter by status (e.g., 'New', 'In Progress', 'Resolved', 'Waiting for Parts') | |
| query | No | Search query string | |
| user_id | No | Filter by assigned user ID | |
| mine | No | Only show tickets assigned to the authenticated user | |
| resolved_after | No | ISO 8601 date - tickets resolved after this date | |
| created_after | No | ISO 8601 date - tickets created after this date | |
| since_updated_at | No | ISO 8601 date - tickets updated after this date | |
| ticket_search_id | No | Filter by saved search ID | |
| asset_name | No | Return only tickets linked (via assets) to assets whose name matches (case-insensitive partial) | |
| asset_serial | No | Return only tickets linked (via assets) to assets whose serial number matches (case-insensitive partial) | |
| page | No | Page number for pagination |