admin_get_ticket_form
Retrieve a ticket form by its ID to access form fields and configuration settings.
Instructions
Get a ticket form by ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Form ID |
Retrieve a ticket form by its ID to access form fields and configuration settings.
Get a ticket form by ID
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Form ID |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are provided, and the description lacks any behavioral details (e.g., what happens if ID is invalid, required permissions, rate limits). The description merely states the action without transparency.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single concise sentence with no filler. Every word contributes to purpose clarity.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the lack of output schema and no annotations, the description should include at least basic behavioral or return information. It is incomplete for a get-by-ID tool, leaving the agent guessing about error handling or response format.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The single parameter 'id' is described in the schema as 'Form ID'. The description adds no additional semantic value beyond what the schema provides. With 100% schema coverage, baseline 3 is appropriate.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description 'Get a ticket form by ID' clearly specifies the verb (Get) and resource (ticket form), and includes the parameter (ID) that differentiates from sibling admin_list_ticket_forms. However, it does not explicitly state the distinction from list operations.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives like admin_list_ticket_forms or admin_process_ticket_form. The agent is given no context for selection.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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