tickets_get_comments
Fetch all comments for a given ticket ID to review or analyze ticket discussions.
Instructions
Get all comments on a ticket
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID |
Fetch all comments for a given ticket ID to review or analyze ticket discussions.
Get all comments on a ticket
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Ticket ID |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided; description does not disclose any behavioral traits such as pagination, error handling, or what happens when ticket does not exist.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single sentence, concise and front-loaded. However, it is very minimal and could benefit from additional context.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
No output schema or annotations; description is too brief to be complete for an agent. Lacks information on return format and differentiation from sibling tools.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Only one parameter 'id' with description 'Ticket ID' in schema. The description adds no additional meaning beyond the schema; baseline 3 due to 100% schema coverage.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Clear verb and resource: 'Get all comments on a ticket'. However, it does not distinguish from sibling 'tickets_list_comments', which may have similar functionality.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No explicit when-to-use or alternatives mentioned. Only implied that it is used to retrieve comments for a given ticket ID.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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