list_business_hours
Retrieves both weekly business hours and holidays for a Zendesk schedule in a single response, providing a complete picture of when a schedule is open.
Instructions
Composite that returns the weekly intervals and the holidays for one schedule in a single response. Reach for this rather than get_schedule when answering "when is this schedule open?", Zendesk splits hours and holidays across two endpoints; this tool joins them. Plan-gated alongside schedules themselves.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| refresh | No | Bypass cache and re-fetch from Zendesk | |
| instance | No | Override the sticky instance for this call | |
| schedule_id | Yes | Schedule ID to load business hours for |