find_group_usage
Find all references to an agent group across triggers, automations, views, and SLA policies to determine safe deletion, with matched breadcrumbs.
Instructions
Find every reference to an agent group across triggers, automations, views, and SLA policies, returns references with why_matched breadcrumbs. The right tool for "is it safe to delete this group?" Operates over the cached verbose corpus, no extra HTTP unless refresh: true. For broader trigger-orphan detection (including dangling group ids), audit_trigger_health checks group, form, field, and category orphans in one pass.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| refresh | No | Bypass cache and re-fetch the corpus from Zendesk | |
| group_id | Yes | Group ID | |
| instance | No | Override the sticky instance for this call |