audit_field_health
Audits Zendesk ticket fields for hygiene issues: unused fields, fields only in inactive rules, dropdowns with empty options, and custom fields missing from active forms.
Instructions
Composite ticket-field hygiene report: flags fields referenced by nothing, fields referenced only by inactive rules, dropdown/multiselect fields with empty option lists, and custom fields not on any active form. Skips system fields (subject, status, priority, etc.). The right starting point for field-cleanup work, bundles find_field_usage plus the option-list and form-coverage checks. Tolerates per-kind upstream errors with notes.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| refresh | No | Bypass cache and re-fetch every kind from Zendesk | |
| instance | No | Override the sticky instance for this call |