get_custom_status
Fetch a custom ticket status by ID to obtain its name, category, and related attributes.
Instructions
Fetch one custom ticket status by ID. For "which rules set this status?" use find_triggers_by_field with field: "status" and the status value.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Custom status ID | |
| instance | No | Override the sticky instance for this call |