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Zendesk MCP Server

Zendesk MCP Server

by rlowndes9
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    • Zendesk MCP Server

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      Enables operators to retrieve and manage support tickets, comments, and attachments under their own Zendesk permissions, and to search Help Center articles as a knowledge base. Includes specialized prompts for analyzing tickets and drafting responses.
      -
    Deploy Server
    One endpoint for every MCP toolRayrun runs every MCP server behind one URL and holds the credentials. Each call is decided per client, tool, and argument, then recorded.ray.runAd

    TDQS

    A4.2/5.0

    Scored across 74 tools

    Disambiguation5/5

    Each tool has a clearly distinct purpose, and descriptions explicitly differentiate between similar tools (e.g., find_field_usage vs audit_field_health). Agents should rarely misselect.

    Naming Consistency5/5

    All tool names follow a predictable verb_noun pattern (audit_, find_, get_, list_, set_, etc.) with consistent snake_case. No mixing of styles.

    Tool Count2/5

    With 74 tools, the server is extremely large. While each tool serves a specific function, the sheer number is excessive and could overwhelm an agent. The domain is broad but could be consolidated.

    Completeness4/5

    The tool set covers Zendesk inspection comprehensively: tickets, users, triggers, fields, tags, SLA, routing, etc. Missing write operations (create/update/delete) is acceptable given the server's apparent focus on analysis and audit.

    Maintenance

    ActivityInactive
    ResponsivenessNo recent community issues

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