Skip to main content
Glama
rlowndes9

Zendesk MCP Server

by rlowndes9

get_dynamic_content

Read-onlyIdempotent

Retrieve a dynamic content item by ID, including all its locale variants. Requires Professional+ plan.

Instructions

Fetch one dynamic content item by ID with all locale variants. Plan-gated to Professional+.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesDynamic content item ID
instanceNoOverride the sticky instance for this call
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already declare readOnly, idempotent, openWorld; description adds locale variant detail and plan constraint, no contradiction.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence with no waste, front-loaded with action and key details.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple fetch tool with full schema and annotations, description provides all necessary context: what, how (by ID), what returned (locale variants), and constraint.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers 100% of parameters with descriptions; description adds no additional parameter meaning.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states fetching one dynamic content item by ID with all locale variants, distinguishes from list_dynamic_content sibling.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Mentions plan-gating to Professional+, providing a clear constraint; usage vs alternatives is implied but not explicitly stated.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/rlowndes9/zendesk-mcp-server'

If you have feedback or need assistance with the MCP directory API, please join our Discord server