find_triggers_by_field
Find which triggers reference a specific field in any condition or action, with optional exact-value filter. Ideal for impact analysis on custom ticket fields.
Instructions
Find triggers that touch a named field in any condition or action, answers "which triggers reference ticket_form_id 42?", "which triggers set status to solved?", "which triggers route to group_id 7?". Optional value narrows to an exact match (string-coerced). Prefer this over list_triggers for any field-reference question, it scans the cached verbose corpus with why_matched breadcrumbs and zero extra HTTP. For impact-analysis on a custom ticket field specifically, find_field_usage checks triggers + automations + macros + views + forms in one call.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| field | Yes | Field name as it appears in trigger conditions/actions | |
| value | No | Optional exact-value filter (compared as string) | |
| refresh | No | Bypass cache and re-fetch triggers from Zendesk | |
| instance | No | Override the sticky instance for this call |