get_routing_attribute
Retrieve the definition of a routing attribute by ID. Use to inspect individual attribute configurations for Zendesk omnichannel routing.
Instructions
Fetch one routing attribute definition by ID. Plan-gated, degrades to upstream_error on 403/404 when omnichannel routing is off. For the attribute's values, call list_routing_attribute_values.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| id | Yes | Routing attribute ID (UUID string or numeric) | |
| instance | No | Override the sticky instance |