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mikeysrecipes

Freshdesk MCP Server

view_ticket_field

Retrieve details of a specific Freshdesk ticket field by providing its ID. Use this to inspect field configurations or attributes.

Instructions

View a ticket field in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticket_field_idYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must disclose behavioral traits. It only says 'View a ticket field' and does not mention return format, error behavior, or authorization needs. The read-only nature is implied by the verb but not elaborated.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no filler or redundancy. It is appropriately sized for such a simple tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

There is no output schema and no annotations, so the description should clarify what the caller receives and how this differs from listing fields. It neither describes the return value nor distinguishes it from get_ticket_fields, leaving the agent under-informed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema describes ticket_field_id as a required integer, and the description adds no explanation of how the ID is used or what it refers to. With 0% schema description coverage, the description does not compensate for the missing semantic details.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses the specific verb 'View' and identifies the resource as 'a ticket field in Freshdesk', clearly indicating the operation. It is distinct from create/update/list sibling tools, though it does not explicitly contrast itself with get_ticket_fields.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance about when to use this tool versus get_ticket_fields or other field-related tools. The description offers no context, exclusions, or alternative tool recommendations.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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