list_contact_fields
List all contact field definitions in Freshdesk to identify available data attributes for contacts.
Instructions
List all contact fields in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
List all contact field definitions in Freshdesk to identify available data attributes for contacts.
List all contact fields in Freshdesk.
| Name | Required | Description | Default |
|---|---|---|---|
No arguments | |||
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
With no annotations, the description carries the full burden for behavioral disclosure. The verb 'List' implicitly communicates a read-only, non-destructive action, which is useful. However, it does not disclose potential details like pagination, response structure, or whether built-in fields are included, leaving some behavioral ambiguity.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single, concise sentence (7 words) that fully conveys the action and scope without redundancy or filler. Every word earns its place.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a zero-parameter list operation with no output schema, the description is complete. It states the action ('List'), the resource ('contact fields'), and the scope ('all'), which is sufficient for an agent to understand and invoke the tool correctly.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The tool has zero parameters, making schema coverage trivially 100%. The description correctly adds no parameter details, and the baseline of 4 for a zero-parameter tool is appropriate since there is nothing to clarify.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses the specific verb 'List' with the resource 'all contact fields', clearly distinguishing it from sibling tools like 'view_contact_field' (singular) and create/update operations. The scope 'all' is explicit, leaving no ambiguity about the tool's action.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives such as 'view_contact_field' (for a single field) or 'get_field_properties'. The description lacks any contextual or alternative tool references, so the agent has no criteria for selection beyond the tool name itself.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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