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mikeysrecipes

Freshdesk MCP Server

create_solution_category_folder

Create a solution category folder in Freshdesk to organize help articles under a specific category.

Instructions

Create a solution category folder in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
category_idYes
folder_fieldsYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden of disclosing behavioral traits. It only states 'Create' which implies a write operation, but does not mention required permissions, side effects, error conditions, or the structure of the folder_fields object. This is a minimal disclosure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with a single sentence and no fluff, which is positive. However, it is under-specified, lacking any structured breakdown of parameters or behavior. While brevity is good, the extreme simplicity leaves out necessary information for correct usage.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has two parameters, one being a nested object, and no annotations or output schema, the description is severely incomplete. It does not explain the folder_fields schema, required fields, or expected outcomes. The tool is essentially undocumented beyond its name.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, and the description adds no meaning to the two parameters (category_id and folder_fields). It does not explain what folder_fields should contain, how category_id is used, or the relationship between them. The description completely fails to compensate for the lack of schema documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly identifies the action (create) and the resource (solution category folder) within Freshdesk. It is specific enough to distinguish from update_solution_category_folder by verb, but it does not explicitly differentiate from sibling tools like create_solution_category or create_solution_article, relying on the tool name for that distinction.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, nor does it mention prerequisites such as the existence of a category or the purpose of a folder. The single sentence merely restates the tool's function without contextual guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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