list_groups
Retrieve a paginated list of all groups in Freshdesk, with optional page and per-page parameters to control the results.
Instructions
List all groups in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | ||
| per_page | No |
Retrieve a paginated list of all groups in Freshdesk, with optional page and per-page parameters to control the results.
List all groups in Freshdesk.
| Name | Required | Description | Default |
|---|---|---|---|
| page | No | ||
| per_page | No |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
With no annotations, the description bears full responsibility for disclosing behavior. It states 'List all groups' but does not clarify pagination behavior, result limits, or whether 'all' means across pages or a single page. The presence of page and per_page parameters implies paginated results, but this is not disclosed.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single, front-loaded sentence with no wasted words. It states the purpose clearly and immediately, making it easy to parse.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Although the tool is simple with two optional parameters, the complete lack of parameter descriptions, output schema, and behavioral context makes the description insufficient. It should at least mention pagination and the meaning of page/per_page, especially since no annotations or schema descriptions exist to fill gaps.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The schema has 0% description coverage for parameters, and the description does not mention page or per_page at all. The agent is left without any explanation of what these parameters control, their semantics (e.g., starting page, page size limits), or acceptable values.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses a specific verb 'List' and clearly identifies the resource 'groups' in Freshdesk. It is unambiguous and distinguishes from sibling tools like create_group, view_group, and update_group by indicating a listing operation.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives such as view_group or search tools. The description does not mention any exclusions, prerequisites, or specific use cases, leaving the agent to infer appropriateness from the name alone.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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