get_contact
Retrieve a contact's details from Freshdesk by providing their contact ID.
Instructions
Get a contact in Freshdesk.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| contact_id | Yes |
Retrieve a contact's details from Freshdesk by providing their contact ID.
Get a contact in Freshdesk.
| Name | Required | Description | Default |
|---|---|---|---|
| contact_id | Yes |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
With no annotations provided, the description carries the full burden of behavioral disclosure. 'Get a contact' implies a read operation but does not state return format, whether it is read-only, potential errors, or any other behavioral context.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is one short sentence with no superfluous words. It is concise and front-loaded, appropriate for a simple tool.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a tool with one parameter and no output schema, the description is still under-specified. It does not clarify that the tool retrieves a single contact by ID, which is important given sibling tools like search_contacts and list_contacts.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
The schema has zero description coverage for the single parameter contact_id, and the description adds no meaning beyond the schema. While the parameter name is self-explanatory, the description does not compensate for the lack of schema documentation.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description uses a clear verb and resource ('Get a contact'), which indicates a fetch operation. However, it does not distinguish from sibling tools like list_contacts or search_contacts, so it lacks the specificity of a top-tier purpose statement.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is given about when to use this tool versus alternatives such as search_contacts or list_contacts. There is no mention of prerequisites, typical use cases, or exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
We provide all the information about MCP servers via our MCP API.
curl -X GET 'https://glama.ai/api/mcp/v1/servers/mikeysrecipes/freshdesk_mcp'
If you have feedback or need assistance with the MCP directory API, please join our Discord server