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mikeysrecipes

Freshdesk MCP Server

update_group

Update a Freshdesk group's details by specifying its ID and the fields to modify.

Instructions

Update a group in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
group_idYes
group_fieldsYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full responsibility for behavioral disclosure. 'Update' implies mutation, but there is no information about partial vs. full replacement, required permissions, side effects, or response behavior, making this a significant gap for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single under-specified sentence. While it is short, it omits crucial details, so it is under-specification rather than effective conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool complexity (2 parameters, nested object, mutation operation) and absence of annotations or output schema, the description is completely inadequate. It fails to explain what group_fields contains, how updates are applied, or what the return value is.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, and the description provides no explanation of group_id or group_fields. The nested group_fields object is entirely undocumented, leaving the agent without any semantic guidance beyond the raw parameter names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool updates a group in Freshdesk, providing a specific verb and resource. However, it does not differentiate from sibling tools like create_group or view_group by explaining what aspects of a group can be updated.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. There is no mention of prerequisites, use cases, or exclusions, leaving the agent to infer when an update is appropriate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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