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mikeysrecipes

Freshdesk MCP Server

update_solution_category_folder

Modify a solution category folder's fields in Freshdesk to refresh information and keep support content organized.

Instructions

Update a solution category folder in Freshdesk.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
folder_idYes
folder_fieldsYes
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

There are no annotations, so the description carries full responsibility for behavioral disclosure. It only states 'Update a solution category folder' with no information about side effects, idempotency, permission requirements, return values, or whether the operation is destructive. This is a mutation tool with zero transparency about its behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, grammatically correct sentence with no wasted words, which is concise. However, it is so minimal that it borders on under-specification, providing almost the same information as the tool name itself. It is not improperly verbose, but it does not earn its place by adding meaningful content.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has two required parameters (one a nested object), no output schema, and no annotations, the description is severely incomplete. It offers no explanation of the update semantics, the structure of folder_fields, or any behavioral details. The agent would be unable to invoke this tool correctly based on the description alone.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema has 0% description coverage, and the description itself does not mention either parameter (folder_id or folder_fields). It fails to explain what folder_fields should contain, how folder_id is used, or any format expectations. The description adds no semantic value beyond the parameter names themselves.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Update a solution category folder in Freshdesk' clearly identifies the action (update) and the resource (solution category folder), distinguishing it from sibling tools like create_solution_category_folder and view_solution_category_folder via the verb. However, it lacks any specifics about what fields can be updated, making it slightly less informative than a fully explicit purpose statement.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives, such as create_solution_category_folder for new folders or view_solution_category_folder for reading. It does not mention prerequisites, exclusions, or typical use cases, so the agent receives no contextual direction.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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